Local law and wallet records at a glance
Our Legal position starts with location and eligibility: access depends on local law, and we expect you to check the rules that apply where you are before opening an account. We use account details, phone verification results and payment references to connect deposits or withdrawals with
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the correct account. DANA, OVO, GoPay and QRIS may appear as wallet or transaction labels, while bank transfer and virtual account records can include a BCA, BRI, Mandiri or BNI reference. We keep policy wording available from the account help area and update it when a
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material rule changes. If a payment record looks wrong, send the receipt reference through support before requesting an account change. We cannot advise you on Indonesian legal matters, but we can explain our own terms, data practices and access process in clear English.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
